Fraud and Customer Success Manager

We are looking for a Customer Success Manager who will be responsible for managing relationships with our clients.
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Creating a Fraud Free World @SEON

Tamas Kadar, CEO and Co Founder and Bence Jendruszak COO and Co Founder, launching their first venture a Crypto Currency Exchange during their final year of University. Weeks in they were attacked by online fraudsters. They were forced to hack together a set of tools that were able to instantly inform them if a transaction was genuine or not. They then pivoted to building a platform that can detect fraudulent activity instead and that is how SEON was formed. 

They then teamed up with Miklos Kiss CPO and Balint Dali, CTO to enhance the revolutionary platform. Since then the journey has been unstoppable. 18 months in and we have grown from 18 to 122+ SEON Fraud Fighters, across Budapest, London, Austin and Jakarta with hubs opening up in San Francisco, Singapore, we are on a mission to create a Fraud Free World. We raised Series A in March 2021; and were featured in TechCrunch. We are proud that we continue to grow at pace both in terms of our people and financially.

People of SEON

You will often hear us talk about People of SEON, we recognize and acknowledge people as individuals, we want to be inclusive and embrace everything about a person. We hope that by doing this we can be fearlessly open, positive and learn from one another. Yes, and we want to hear your ideas, we have valued the team's diverse perspectives and found this is our superpower. 

Why we need another Fraud Fighter

As we shared we are growing and we have gotten to a point in our journey where we need you to help and support our growing number of customers to unlock more value and ensure mutual success.

Your Impact 

If you feel you have what it takes to be part of SEON’s Fraud Fighting Team, then please get in touch with us! We need you to have 

  • Project Management Ability
  • Proactive Approach
  • Emotional Intelligence
  • Either Payments, Fraud or Risk experience

What is next?

Upon reviewing your resume you will:

  • Hear back from our Talent Partner with a quick call
  • Followed by a meeting with our Customer Success Manager
  • Offer

Tech We Use

  • HubSpot, JIRA, Slite
  • Postman, Kibana
  • For communication we use: slack, skype, whatsapp
  • Asana, Jiminny

Additional information

  • Remote status

    Flexible remote

We usually respond within three days

Or, know someone who would be a perfect fit? Let them know!

Already working at SEON. Fraud Fighters?

Let’s recruit together and find your next colleague.


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